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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shywanna Marsh

February 12, 2024

5  out of  5 rating by Shywanna Marsh
"Erika by far is the best insurance agent that I’ve ever worked with. She was very detailed in explanations and very knowledgeable. I’m so very glad to have met her."
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Jill Rosen

February 8, 2024

5  out of  5 rating by Jill Rosen
"Erika has been AMAZING explaining every detail for all our options in our best interest for homeowners and auto!!!! She has been extremely supportive when needed, and a complete joy to talk to! I will definitely refer anyone I know looking ( or not ) to call her 😊 Thank you Erika ! Thank you State Farm! I’d give more 🌟🌟🌟🌟🌟 Jill Rosen & Tom Murphy"
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Robert Spitznas

January 11, 2024

5  out of  5 rating by Robert Spitznas
"Ive had Paul Donnelly State farm insurance for many, many years. They've always helped me get the best vehicle and rental insurance at a great low rate for many years. Especially Erika who has always been so helpful,kind and dedicated to helping me understand the best options for me and my insurance Couldnt ask for a better team. ❤️"
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Rachel Robert

January 9, 2024

5  out of  5 rating by Rachel Robert
"Erika was absolutely wonderful to work with! She made everything easy to understand and the process was seamless! Thank you Erika!!"
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November 4, 2023

5  out of  5 rating by Lorri
"Andrew is fantastic!! He's always there for us!"
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Lynnette Dunn

September 28, 2023

5  out of  5 rating by Lynnette Dunn
"Been with state farm a long time my agent retired and now I have Paul the switch over has been great helpful and always attentive to my questions and needs"
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Michael Fisher

September 21, 2023

5  out of  5 rating by Michael Fisher
"Huge Kuddos and Thanks to the team at Paul Donnelly's office. Erika who helped me, discussed everything so well that it was fluid, easy to understand, and as much as I thought I was asking to many questions, put everything at ease and made me feel like I had all the time in the world to ask away. It's staff like this that makes a day so much better and I will always be thankful for the care I received today..."
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Pam Wallison

August 16, 2023

5  out of  5 rating by Pam Wallison
"Thank you Felicia for your help! I really appreciate it."
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Anne Albarran

July 27, 2023

5  out of  5 rating by Anne Albarran
"Had a meeting with Paul Donnelly to discuss my policies. He helped me receive better coverage and saved me money."
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Robert Ray

May 15, 2023

1  out of  5 rating by Robert Ray
"I have been with State Farm for awhile now. My rates just go up and up. Very difficult to get straight answers about your policy rates. One day it's this the next day it's that. The person that was helping me just talks in circles, you can never get a straight answer. First word every time is "well" I have to wait for this or wait for that. I have been trying to get an accurate number for almost 2 months. Noone can give me that amount. Just beware of this agent. Doesn't seem to be very honest or trustworthy. Never get call back when I need help."
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Ad Lim

April 14, 2023

5  out of  5 rating by Ad Lim
"I just reviewed my insurance coverage with Erica, and I have to say it was a very worthwhile experience. I learned so much about how insurance coverage works, losses covered, losses not covered, etc. Erica spent two hours explaining everything to me in detail, and gave it all a common sense perspective. I wasn't looking forward to discussing the topic, but I am so glad I did."
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John Pavone

March 23, 2023

5  out of  5 rating by John Pavone
"Erika is my agent. She has guided me properly for years! Good people who have your best interests in mind at all times. Love the Paul Donnelly White Lake Team!"
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Angel Gomez

January 31, 2023

5  out of  5 rating by Angel Gomez
"Rob did a great job explaining everything to me and updating my insurance"
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Kari Oneil

December 30, 2022

5  out of  5 rating by Kari Oneil
"They are amazing all around"
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Kyle Gohrmann

October 2, 2022

1  out of  5 rating by Kyle Gohrmann
"Do yourself a favor and find a different State Farm agency to deal with. Billing issue after billing issue, wrong addresses on accounts, and horrible communication. Still awaiting a call to resolve a mystery billing issue that no one can figure out."
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whats up with Lisa (#got*to*love*family)

August 23, 2021

1  out of  5 rating by whats up with Lisa (#got*to*love*family)
"This is the worst state farm office ever constantly changing their prices on you making almost $600 prices or more on insurance when it should’ve only been 300 and some and then coming up with excuses of why The insurance prices went up saying that either it’s your credit score or you didn’t sign paperwork that was already signed and personally delivered to them will not answer the phone when you try getting a hold of them very rude customer service hangs up on you when you’re trying to talk to them and constantly sending paperwork through the mail for no reason at all even after you cancel your policy with them would never recommend this company to anybody"
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Matthew Cope

January 15, 2021

5  out of  5 rating by Matthew Cope
"Been going here for years. Never had a bad experience. Plus Erika is super pretty so it's like a win win. They are truly the best."
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Alex Meyers

December 5, 2020

5  out of  5 rating by Alex Meyers
"Great people that work there. Treat you like family!"
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Sam Smith

November 10, 2020

5  out of  5 rating by Sam Smith
"Eric helped me out with rental insurance. Even though the policy was not big, Eric made sure to help me promptly. Would recommend to anyone with insurance needs!"
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Larry Lindsay

July 15, 2020

4  out of  5 rating by Larry Lindsay
"As long as they will be working and helping me that star will go up"
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Alyssa Nance

July 1, 2020

5  out of  5 rating by Alyssa Nance
"Paul is pleasure to work with! He has been in the insurance business for a long time and not only is knowegable but he is professional and friendly!"
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Chris Hickey

June 23, 2020

5  out of  5 rating by Chris Hickey
"Overall Outstanding service, Erika was very knowledgeable and professional! She was able to answer all my questions, I would highly recommend calling her for your insurance needs!"
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ellie reger

June 23, 2020

5  out of  5 rating by ellie reger
"Absolutely LOVED the entire experience I received from this office! I spoke with Erika who was extremely kind, patient, and knowledgeable! She took the time to go over and review not only my current coverages but the quotes I had received prior to coming into Statefarm. I left with more understanding and knowledge in my 45 minute office visit then I have received in YEARS from any other carrier! If you have questions or haven't shopped your insurance around in a while, give Erika a call! I have sent family and friends over to Erika and they have all been very happy with the service and value received. Thank you again Erika for everything! You have a customer for life!!!"
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Sydney Bush

June 18, 2020

1  out of  5 rating by Sydney Bush
"I was not planning on leaving a review today, but after calling three different times today alone--with no answer--I felt no choice. I called on Friday to ask if they were able to write a specific policy for me. The woman I spoke to (and I don't remember her name) said that she was going to have to call underwriting to check, she took my name and phone number to give me a call back. Today is Monday and I have yet to hear back from her. As I stated I have tried to call three times today, and have not been able to get ahold of anyone. I have since contacted a different State Farm office, who was able to answer my question in minutes. ***Edit in response to below: Owner never got back to me..."
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Kesia Robinson

January 22, 2020

5  out of  5 rating by Kesia Robinson
"OMG!!! It was so refeeahing to be greeted with great customer service...And the hours and scheduling for appointments are so convenient...Ericka you are the best..Paul just a pleasure....Ericka goes far and beyond call of duty....Glad I made the switch from Liberty!!! Limu Emu Bye!!! Thanks for a wonderful experience!!!!"